Jannah Streaks

Delete your account

You can delete your Jannah Streaks account and the data in it yourself, any time. Here is how, and what happens.

Last updated: 29 October 2026

In the mobile app

  1. Open the app and sign in.
  2. Tap the Settings (gear) icon on the Home screen.
  3. Scroll to the bottom and tap Delete my account.
  4. Enter your password to confirm.

On the website

  1. Go to jannahstreaks.com/app and sign in.
  2. Open Profile, find the Account box and click Delete my account.
  3. Enter your password to confirm.

For a child’s account

  • A child can delete their own account in the same way, with their own password.
  • A parent can pause the account in Settings → Family, and can ask us to delete it (see below).

What gets deleted

  • Your prayer records, streaks, Qada, adhkar, dhikr, trips and cycle data
  • Your bookmarks and Qur’an progress
  • Your friends, group memberships and the messages you sent
  • Your notifications, push tokens and support messages
  • Your name, email address, phone number, character and password
  • Your Jannah points and coins

An empty account shell stays so that groups you were in keep working. It shows as “Deleted user” and holds no personal information.

What is kept, and for how long

  • Database backups are kept for up to 14 days and are then overwritten, so your data can exist in a backup for that long.
  • Crash reports and usage numbers stored by Google follow Google’s retention periods (see the Privacy Policy).
  • We may keep limited records where the law requires it or to prevent abuse.
Deleting cannot be undone. Your streaks and coins cannot be restored. If you only want a break, simply stop using the app, or switch notifications off.

If you can’t sign in

If you have lost access to your account, or you are a parent asking to delete a child’s account, contact Checkmate Technologies (Pvt) Ltd through checkmatetechnologies.net, mention “Jannah Streaks account deletion” and give the username and the email address the account was made with. We may ask you to confirm you are the owner, and we will delete the account and tell you when it is done.